GENERAL RULES

  • The Web catalog is reserved only to operators of the sector, so the site registration My Underwear is granted only to holders of activities with number of active VAT and inherent in Commerce Clothing and linen.

  • The minimum purchase is 100 € + VAT for shipments to Italy, and 500 € for foreign countries.

  • All rights reserved. registered trademarks, brands and/or photos are the property of their respective owners and is expressly forbidden their reproduction by any means and/or the partial or total adaptation.

  • Each of these articles are subject to acceptance by the Riggio Diffusione Srl, by proforma invoice sending and/or order confirmation. Received the payment order by bank transfer, the Riggio Diffusione srl We will ship the goods to the address provided by the customer;

  • The transportation cost is entirely borne by the recipient. In any case, the goods travel at risk and peril. Each and any complaint with regard to defects found on goods must be denounced in writing by the customer within eight days from delivery.

PAYMENT METHOD

Riggio Diffusione srl accepts the following payment methods:

  • Advanced Bank Transfer

  • Then pay the final amount transferred into our account competitor, walking into any bank branch or online using the software provided by your house bank. The goods will be sent only after receiving accreditation on our bank account.

  • Paypal. Make payment using PayPal, by a safety circuit certified by the major banking institutions around the world. Payment via PayPal requires a few clicks and requires no registration.

Received the payment order, the Riggio Diffusione srl We will ship the goods to the address provided by the customer. For any information involving payments do not hesitate to contact us at info@myunderwear.it.

SHIPPING COST

The transportation cost is entirely borne by the recipient.

In any case, the goods travel at risk and peril.

The right is reserved to receive the goods via courier with discount the cost of which will be charged in the invoice.

Each and any complaint with regard to defects found on goods must be denounced in writing by the customer within eight days from delivery.

The exact amount of the Shipping cost can be calculated only after verification by one of our dedicated operator, the availability in stock of the items required in the order. The availability shown in the catalog, although frequently updated, can not be guaranteed with certainty and it is necessary that one of our operators perform the checks in person. In the event that the availability of some selected items was finished you will contact you to ask you immeditatamente possible replacement or your order confirmation without the finished articles.

Only after this necessary procedure will be possible to calculate the exact amount of postage. This will be calculated based on the weight of the items ordered and actually available in stock by applying the rate given to us by courier. This will be calculated based on the weight of the items ordered and actually available in stock by applying the costs presented in the table below.

National Service Rates*

WEIGHT RANGE    FRANCO ITALIA    CALABRIA/SICILIA    SARDEGNA   
KG 0 - 3 4,80 EURO 7,90 EURO 8,10 EURO
KG 3,1 - 10 6,70 EURO 10,00 EURO 10,80 EURO
KG 10,1 - 20 8,50 EURO 12,00 EURO 13,60 EURO
KG 20,1 - 30 9,80 EURO 13,00 EURO 15,40 EURO
KG 30,1 - 50 13,00 EURO 16,50 EURO 20,00 EURO
KG 50,1 - 75 18,00 EURO 21,00 EURO 27,00 EURO
75,1 - 100 24,00 EURO 26,00 EURO 34,00 EURO
In addition for each 50 kg 12,00 EURO 14,50 EURO 17,00 EURO

*the goods travel at risk and peril.

Shipments will be made by using as a carrier GLS.

Items Replacement

The customer has the option, within 8 days of receipt, ask the goods exchange for defective products or errors in the order about size or color.

The customer must contact us by phone or e-mail stating the problem and we will give all the necessary information to resolve the incident.

It will be charged to the customer to send the goods intact and not used in the original settling them properly for transport. Once the goods are received, Riggio Diffusione srl will send the goods in place not before receiving customer payment of postage.

We specify, however, that can not be replaced leaders who come into contact with private parts (briefs, thong, etc.), used clothing or garments washed and not properly packed in the original packaging.